Payment policy

This Payment Policy was last updated on July 15, 2025. THIS PAYMENT POLICY IS INCORPORATED AND MADE A PART OF Rakebit TERMS OF SERVICE. :company_name (hereinafter “the Company”), has created this payment policy to outline and establish the main principles and rules of accepting and processing Users’ payments/bets on Rakebit as. To achieve the noted goals, the Company reserves the right to develop and modify the present Policy without prior notification of the Users and based on the agreements concluded between the Company and the corresponding financial institutions/payment solution providers/partners/aggregators etc. The Users accept that by continuing to use the Website Rakebit, they express their consent with this Payment Policy.

I. DEPOSIT

  1. When the User opens an Account the Company requires him /her to make a minimum deposit before play (with exception of demo versions). The Company will assign minimum deposit levels and maximum deposit levels as specified on the website Rakebit. The User acknowledges that he/she may only wager and play with the amount of cleared funds held in his/her account. Consequently, if the User would like to participate in gaming, he/she must deposit money into his/her account. The User can make a deposit at any time online by using any available deposit method specified on the website. Cash or cheques are not an accepted method of deposit. Certain payment methods may not be available depending on certain factors such as jurisdiction and currency.
  2. Depositing funds into account shall at all times be made through a Financial Institution or a Payment Solution Provider, by use of any of the methods specified on the Website, as may be amended from time to time. Procedures, terms, availability and duration for transactions may vary depending on the time, the country and the Financial Institution used.
  3. User may only participate in games if he/she has sufficient amounts of any currency at User’s account for such participation.
  4. Deposits below minimum will not be credited.
  5. It is restricted to deposit fiat currency just with intent to withdraw virtual currency.
  6. The Company accepts payments made in different currencies, such as EUR, BTC, ETH, LTC, USDT, and others. If your payment account is in a different currency than your user’s account or our payment provider account, your bank/e-wallet/payment provider will accordingly convert the funds before depositing it to your account. Likewise, the funds you withdraw may be subject to conversion, and your bank/e-wallet/payment provider will convert the funds to your payment account currency. Please note that any exchange fees are payable by the User.
  7. The minimal amount of deposit in fiat to the User account is 20 EUR or equivalent in other currencies. The Company retains the right to change this minimum amount at any time should it deems so appropriate. Additional fees may apply for certain payment methods or countries. This will be indicated on the payment page.
  8. The maximum deposit amount per transaction varies depending on the payment method, with specific limits provided on the website.
  9. The User may only use his/her own personal credit/debit card or virtual currency wallet or other payment method to deposit to/withdraw from the User’s Account. The name written on the credit cards, or registered on the payment accounts used for deposits or payouts must correspond to the name registered on User’s Account.
  10. It is unlawful to deposit money from ill-gotten means. The Company reserves the right to verify the origin of funds and pay withdrawals via the same method used for deposits.
  11. Deposited funds are available on the Account within a reasonable amount of time following the confirmation of the deposit made, unless extra verification procedures are required.
  12. Rakebit reserves the right to perform additional identification procedures (KYC) when User make deposits into his/her User Account in accordance with the terms and conditions of Rakebit KYC&AML Policies.
  13. Under certain circumstances, Rakebit can credit a User’s Account with “Bonus”. The conditions for the crediting of the “Bonus” and the amount of such credit is determined by Rakebit and set out on the website from time to time. If an account contains both the funds from deposit and credit funds, the credit funds will only be available for wagering once the existing deposit has been run out of.

II. WITHDRAWALS

  1. Available withdrawal options are clearly stated on the Rakebit website and may differ depending on the User's market..
  2. To withdraw funds from the account, the User is required to complete identity verification through KYC procedure at his User’s Account. Rakebit reserves the right to check User’s identity and source of deposited funds prior to processing payouts and to hold withdrawals for the time needed to check the User’s identity. In case of false personal data provided by the User, the withdrawal can be denied and the User account can be cancelled. The User will be informed thereof by email noted at his/her User’s Account.
  3. The minimal amount for withdrawal in fiat is 40 EUR or equivalent in other currencies. The maximum amount for withdrawal depends on the payment method the User decides to use. If the requested amount of withdrawal exceeds the limit of a particular payment method, the amount will be withdrawn by installments. Additional fees may apply for certain withdrawal methods or countries. This will be indicated on the withdrawal page.
  4. The maximum amount for withdrawal also depends on your VIP level.
  5. The User cannot withdraw fiat currency if the funds he/she deposited were in virtual currency. And conversely: a virtual currency deposit prevents the User from withdrawing in fiat. All withdrawals are made only in virtual currency or in fiat currency, depending on the deposit method.
  6. Virtual currency withdrawals will be made to the User's virtual currency wallet bound to the User’s Account. In order to withdraw any virtual currency which has been deposited, Rakebit requires the blockchain to give confirmations of User’s last deposit before a withdrawal can be made.
  7. The maximum withdrawal amount per transaction varies by payment method, with limits detailed on the website.
  8. The maximum withdrawal amount for non-jackpot winnings is capped at 20000 EUR or its equivalent in other currencies per month, split over 5000 EUR or its equivalent per day, and 10000 EUR or its equivalent per week. Withdrawal limits may be increased, depending on the player’s VIP level.
  9. The time for a withdrawal request to be finalized may vary due to circumstances, however a withdrawal attempt should be approved or denied within two (2) days. You can rollback the withdrawal request at any time until it is finalized. When a withdrawal is cancelled, the funds are returned back to your account and you can make use of those funds accordingly on the account. The Company does not assume any responsibility for any funds lost during gameplay following a withdrawal cancellation made by you.
  10. Due to the workflow of our anti-fraud system, the waiting time for your withdrawal can be prolonged up to the point when all the needed procedures will be conducted to supply a decent level of financial security for users (up to seven (7) days and more if needed).
  11. We reserve the right to change the withdrawal fee at any time without prior notice.
  12. Rakebit reserves the right to restrict the Service, deposit, or withdrawal until the investigation is sufficiently determined, or for any other reason at Rakebit Risk Department discretion. Rakebit reserves the right to limit the number of transactions for some time without warning.
  13. If you win more than 50,000 EUR (or the equivalent in your Account currency), poolbit.com reserves the right to divide the payout into monthly instalments of maximum 50,000 EUR (or the equivalent in your Account currency), until the full amount is paid out.
  14. Regardless of the amount of your win for any bet or spin, including any bonus round or a free spin, as well as free spins purchased on our platform, the amount of win which we are obliged to pay you may not exceed the equivalent of 500 000 EUR (“Maximum win limit”) in any cryptocurrency, fiat or any other currency. You confirm that you understand that some games have the technical ability to win more than the Maximum Win Limit, but you agree that we have the right to cut the amount above the Maximum Win Limit from Your Account and pay You only the Maximum Win Limit. We have this right in respect of any wins that have exceeded the Maximum Win Limit. The decision to cut the amount above the Maximum Win Limit is made based on your game history, betting level, and account, as well as other information that we analyze.
  15. In addition, the total win amount, including the amount that is above the Maximum win limit, may be credited to your account, but the paid amount will not exceed the Maximum payout limit. In any case, we reserve the right to make any decision on the payment of an amount above the Maximum Win Limit.
  16. Rakebit reserves the right to pay the Maximum Win Limit in equal parts within 90 days at a maximum.
  17. Rakebit reserves the right to carry out additional KYC verification procedure for any withdrawals.
  18. In order to make a withdrawal, You must play through active deposited amounts at least once (x1). This procedure is in line with AML practices.
    Currency Min Deposit Min Withdrawal
    Bitcoin (BTC) 0.00022 0.00042
    Litecoin (LTC) 0.26 0.52
    Bitcoin Cash (BCH) 0.12 0.23
    Dogecoin (DOGE) 111.11 222.22
    Cardano (ADA) 27.8 55.6
    Ripple (XRP) 8.6 17.17
    Neo (NEO) 0.79 1.59
    Tether (USDT) 20 40
    Binance (BNB) 0.033 0.066
    Tron (TRX) 171.6 343.2
    Ethereum (ETH) 0.011 0.022
    Casino Coin (CSC) 666.7 1333.3
    Solana (SOL) 0.13 0.26
    Polygon (POL) 31.25 62.5
    Ton coin (TON) 2.35 4.7
    USD Circle (USDC) 20 40
    Sui (SUI) 20.6 41.2
    Shiba Inu (SHIB) 1666667 3333334
    Stellar (XLM) 98.04 196.08
    ChainLink (LINK) 1.05 2.1
    DAI (DAI) 20 40
    The minimum deposit and withdrawal values are approximate and subject to change due to the high volatility of cryptocurrencies.

III. REFUND AND CHARGEBACK RULES

  1. Chargeback is the process of reversing funds to the User’s account if there is sufficient evidence that the transaction was void or fraudulent.
  2. The Company loses payment funds, commissions, and conversion fees in the case of a chargeback.
  3. Users acknowledge that the Company has the right to block the account if a chargeback request is received.
  4. Refunds are initiated and performed by the Company itself, without involving the bank or processing institution.
  5. The Company will decide on refund requests within two days and notify the User via email.
  6. Refunds are not provided for services consumed instantly during gameplay.

IV. ADDITIONAL PROVISIONS

  1. If the Company mistakenly credits your Account with winnings that do not belong to you, whether this is due to a technical or human error or otherwise, the amount will remain property of the Company and the amount will be transferred back to the Company from your Account. We reserve the right to void any transactions placed using them, including related winnings paid out in error. To satisfy any such liability, we further reserve the right to freeze and withhold these funds and set-off any subsequent winnings owed to you. If prior to the Company becoming aware of the error, you would have withdrawn funds that do not belong to you, without prejudice to other remedies and actions that may be available to us at law, the mistakenly paid amount will constitute a debt owed by you to the Company. In the event of an incorrect crediting, you are obliged to notify our Customer Support services immediately by email.
  2. Deposits made to your account should be commensurate with game play. If at the Company’s discretion, there is suspicion of abuse (for instance, where a deposited amount has not been wagered or used for an appropriate level of game play and the user then makes a withdrawal request in relation to that deposited amount or where the Company suspects that you are abusing exchange rate fluctuations or made a financial gain through arbitrage), we reserve the right, in our absolute discretion, to cancel other deposit(s), and/or any withdrawals there related, in part or in full, to deduct and/or to retract any balance or costs that may have resulted in conjunction therewith from any funds held at the User’s account, confiscate funds including winnings and to close the account indefinitely, without any warning. We further reserve the right to request and obtain satisfactory proof of deposit and additional copies of personal identification and other documents as may be required at any stage during the account’s lifetime and in such instances prior to processing any withdrawal request, the processing of such request to be entirely at the Company’s discretion. In cases where we are not satisfied by the submitted documentation, the Company may cancel the withdrawal and return the funds to the account or confiscate the funds and block the account indefinitely.
  3. You shall not treat the Company as a financial institution nor expect any interest.

V. FEES AND TAXES

  1. Users are fully responsible for paying all fees and taxes applied to their winnings according to the laws of their jurisdiction.
  2. In countries where reporting winnings and losses is legally prescribed, the User is responsible for reporting this information to the relevant authorities.